A highly unlikely coincidence greeted Fiber Connect's crew on 3.2.2021 when weather delivered high wind gusts and frigid temperatures. A downed tree on a local road in No. Egremont, MA took out power and subscribers’ internet service. With power restored, internet service came back for these subscribers but in minutes it went down. Turns out as power returned, a gust of wind miles away knocked an enclosure off a utility pole sending it crashing to the ground and breaking a single fiber - the very fiber that fed the port for this network of subscribers. Once the issue was isolated, the repair took 2 hours. Fiber Connect responds 24/7 to service outages with a proven record of fast repair and service restoration.
Created by Mary McGurn.